Atlanta 911 callers placed on hold
I tweeted eight days ago that Atlanta 911 placed me on hold for six minutes while I tried to report a fire I happened to see in the Old Fourth Ward. But WSB’s really got the goods on the story
The Atlanta Police Department’s own records show that 30,813 calls were placed on hold for more than 40 seconds in two-and-a-half months this spring and summer, which city guidelines say would be an “unacceptable” length of time. Jodie Fleischer interviews at least three people who faced critical emergencies and were put on hold.
The response from city officials? “They don’t think their own numbers are accurate” — so they’re refusing to share upated data with the public. Fleischer also said city officials refused to allow the station to tape inside the 911 center or wouldn’t do an on-camera interview. The city also says it’s hiring more operators.
Watch this excellent report on WSB-TV’s website.
Cityscape: Guess where?
Meow meow meow
Not an especially original idea — Atlanta Magazine and Creative Loafing have similar features, and I love them both. But this gives me an opportunity to highlight some of my favorite corners of the city.
Take a guess where I took this photo!
There could be a prize in it for you….
Our new website!
